INTENSE. WE’LL TALK MORE ABOUT THAT COMING UP. ALL RIGHT. LAINEY, THANK YOU. A FAMILY WANTS ANSWERS AFTER A SINGLE DAD WAS HIT AND KILLED WHILE HE WAS WALKING ON A ROAD IN GREENSBORO EARLY TUESDAY MORNING. MARIA DEBONE SPOKE WITH THE FAMILY OF KYLE PRESNELL TODAY, AND SHARES THEIR EMOTIONAL PLEA TONIGHT AT. AND THE FAMILY SAYS THEY DON’T KNOW WHY KYLE WAS WALKING HERE ON NORTH HOLDEN ROAD EARLY TUESDAY MORNING, BUT SAYS THEY JUST WANT ANSWERS TO WHO HIT HIM AND DROVE AWAY. PRESSNELL WAS 36 YEARS OLD. FAMILY SAYS HE WAS A DEEJAY IN GREENSBORO AND WAS SOMEONE WHO COULD LIGHT UP WHATEVER ROOM HE WALKED IN. THEY SAY ABOVE ALL, HE WAS AN AMAZING FATHER TO HIS EIGHT YEAR OLD DAUGHTER, AALIYAH. HE WAS RAISING HER AS A SINGLE PARENT EVER SINCE HIS FIANCE DIED THREE YEARS AGO IN A CAR ACCIDENT. THE FAMILY SAYS EVERYTHING HE DID WAS FOR THEIR DAUGHTER, AND RIGHT NOW THEY JUST WANT SOMEONE TO COME FORWARD WITH INFORMATION ABOUT THE HIT AND RUN. SOMEBODY KNOWS SOMETHING. I KNOW THE PERSON WHO PROBABLY DID IT. YOU’RE SCARED, BUT DO WHAT’S RIGHT. YOU HAVE TO HAVE A CONSCIENCE. WHAT IF IT WAS YOUR MOTHER OR YOUR BROTHER OR YOUR SPOUSE AND IT LEFT YOUR CHILD WITHOUT A FATHER? HOW WOULD YOU FEEL? WOULD YOU WANT SOMEONE TO COME FORWARD? SPEAK UP. SAY SOMETHING. HE DESERVES JUSTICE. HE DESERVES THAT. AND HIS DAUGHTER DESERVES THAT. ANYONE WITH INFORMATION ON WHAT HAPPENED IS ASKED TO CALL OR SUBMIT AN ANONYMOUS TIP THROUGH GREENSBORO CRIME STOPPERS. A LINK TO THAT, AND A LINK TO A GOFUNDME. THE FAMILY HAS SET UP TO HELP WITH FUNERAL EXPENSES CAN BE FOUND ON OUR WEBSITE IN GREENSBORO. MARIA DEBONE WXII 12 NEWS. MARIA. THANK YOU. GREENSBORO POLICE ARE INVESTIGATING A DEADLY CRASH THIS AFTERNOON. OFFICERS SAY MICHAEL GOMEZ FLORES RAN A RED LIGHT AT THE INTERSECTION OF FREEMAN MILL AND GARRETT STREET. THAT WAS AT ABOUT 2:00 THIS MORNING WHEN HE DID SO, HE COLLIDED WITH A TRACTOR TRAILER. GOMEZ FLORES DIED AT THE HOSPITAL. POLICE SAY THE DRIVER OF THAT TRUCK AND A PASSENGER SUFFERED MINOR PHYSICAL INJURIES. IN WINSTON-SALEM, A WOMAN IS DEAD AFTER A THREE VEHICLE CRASH THIS MORNING. OFFICERS SAY KATHERINE BENTON WAS ON THOMASVILLE ROAD WHEN SHE WAS REAR ENDED BY A FREIGHTLINER TRUCK. THAT COLLISION PUSHED HER INTO THE OPPOSITE LANE AND CAUSED ANOTHER DRIVER TO HIT HER. OFFICERS SAY BENTON WAS KILLED AT THE SCENE. THE TWO OTHER DRIVERS INVOLVED HAVE MINOR PHYSICAL INJURIES. NO WORD YET. IF ANYONE WILL BE CHARGED WITH A CRIME HERE. CITIES IN SEVERAL STATES SUDDENLY LOST 911 SERVICE LATE LAST NIGHT, FORCING MANY RESIDENTS TO RESORT TO TEXTING AND LANDLINES TO REACH 911. WHILE THE SERVICE HAS BEEN LARGELY RESTORED, IT’S ANOTHER STARK REMINDER OF HOW VULNERABLE CRITICAL SYSTEMS CAN BE. LAURA AGUIRRE HAS MORE ON THE CAUSE OF THIS MOST RECENT HIGH PROFILE OUTAGE. TO OUR KNOWLEDGE, WE HAVE NEVER EXPERIENCED AN OUTAGE OF THIS MAGNITUDE OR DURATION. OFFICIALS IN SIOUX FALLS, SOUTH DAKOTA, CONFIRMED THAT THEIR 911 SYSTEM SUDDENLY WENT OFFLINE FOR JUST OVER TWO HOURS WEDNESDAY NIGHT, AND THEY WEREN’T ALONE. AUTHORITIES IN TEXAS, NEBRASKA AND NEVADA ALSO ANNOUNCED SIMILAR OUTAGES IN MULTIPLE CITIES. THE CULPRIT? A FIBER CUT DURING THE INSTALLATION OF A LIGHT POLE, SAID LUMEN THURSDAY MORNING, A NETWORKING COMPANY THAT PROVIDES ENHANCED 911 SERVICE TO SEVERAL U.S. STATES. A LUMEN REP DECLINED TO TELL CNN MORE DETAILS ABOUT THE INSTALLATION HICCUP, OR WHERE THE LIGHT POLE WAS LOCATED. ALTHOUGH A POTENTIAL CAUSE HAS BEEN IDENTIFIED IN THIS CASE, WIDESPREAD OUTAGES LIKE THIS ACROSS INFRASTRUCTURE, HEALTH CARE AND BUSINESS SYSTEMS NATIONWIDE ARE UNDER INCREASING SCRUTINY BY FEDERAL AGENCIES AND NATIONAL SECURITY EXPERTS. JUST THIS WEEK, A CYBER SECURITY FIRM SAID RUSSIAN HACKERS ARE SUSPECTED TO HAVE TEMPORARILY TAKEN CONTROL OF A COMPUTER NETWORK IN THE SMALL TOWN OF MULESHOE, TEXAS. IN JANUARY. A SIMILAR CYBER ATTACK HAPPENED AT A WATER PLANT IN PENNSYLVANIA LAST YEAR THAT U.S. OFFICIALS BLAME ON IRANIAN HACKERS COMMAND AND CONTROL OF CRITICAL SYSTEMS HAS BEEN UNDER ATTACK BY HOSTILE FOREIGN POWERS. AS FOR THE MULTI-STATE 911 OUTAGE, ONLY THREE OF THE FOUR STATES IMPACTED ARE SERVICED BY LUMEN, AUTHORITIES IN DEL RIO, TEXAS SAID THURSDAY AFTERNOON THAT THEIR DISRUPTION WAS RELATED TO THE MOBILE PROVIDER IN THEIR AREA. I’M LAURA AGUIRRE, REPORTING. THERE WAS AN EXTRA LAW ENFORCEMENT PRESENCE AT PARKLAND HIGH SCHOOL TODAY AFTER THE SCHOOL RECEIVED A BOMB THREAT, FORSYTH COUNTY DEPUTIES AND WINSTON-SALEM POLICE OFFICERS RESPONDED TO THE CAMPUS THIS MORNING. THEY INITIALLY EVACUATED THE SCHOOL BUT DID NOT FIND A THREAT, AND STUDENTS ULTIMATELY REMAINED ON A REGULAR SCHEDULE IN DAVIDSON COUNTY, THE SHERIFF’S OFFICE SAYS CENTRAL DAVIDSON HIGH HAD TO BE EVACUATED THIS MORNING AS WELL, AFTER ALSO RECEIVING A THREAT. DEPUTIES DIDN’T SHARE ANY DETAILS REGARDING THE NATURE OF THIS ONE, BUT THEY DID CONFIRM THEY RESPONDED TO THE SCHOOL AND CLEARED THE SCENE. NO INJURIES REPORTED HERE EITHER. THE NATIONAL COUNCIL ON AGING ESTIMATES 17 MILLION LOW INCOME OLDER ADULTS ARE MISSING OUT ON BILLIONS OF DOLLARS IN UNCLAIMED BENEFITS. A SPOKESPERSON FOR THE COUNCIL ON AGING SAYS MANY SENIORS WHO EARN LESS THAN $20,000 A YEAR DON’T KNOW ABOUT THE PROGRAMS. THE TOUGHEST THING IS ACTUALLY JUST TO START THE PROCESS. MANY, MANY OLDER ADULTS DON’T EVEN KNOW THESE BENEFITS ARE OUT THERE. THERE ARE $30 BILLION OF BENEFITS LEFT ON THE TABLE EVERY YEAR. THESE ARE BENEFITS THAT, AGAIN, COULD COULD PUT THOUSANDS OF DOLLARS INTO THE POCKETS OF OLDER ADULTS. YOU CAN FIND OUT IF YOU QUALIFY FOR HELP BY VISITING BENEFITS CHECKUP. ORG OR CALLING THE NATIONAL COUNCIL ON AGING HELPLINE. THAT NUMBER IS. (800) 794-6559. GUITAR LEGEND DICKEY BETTS, WHO CO-FOUNDED THE ALLMAN BROTHERS BAND, HAS DIED. HIS LONGTIME MANAGER CONFIRMED. HE PASSED AWAY THIS MORNING AT HIS HOME IN FLORIDA. HE SAID BETTS HAD BEEN BATTLING CANCER FOR MORE THAN A YEAR AND ALSO HAD CHRONIC OBSTRUCTIVE PULMONARY DISEASE. DICK